cyber-shot optical 3x giving me problems. Can anyone help?

My friend has a cyber-shot optical 3x. We are trying to download all his pics on to the computer but it won't download. He download the software program that came with it and it keep saying not supporting. Any idea why? Can you help me please?

Best Answer

invest in a USB Card Reader (available at walmart, bestbuy, amazon etc...) for about $15
Plug the card reader into your USB Port on your computer.
Remove memory card from your camera, and insert into the Card reader.
Follow instructions from the card reader to open your memory card.
Find pictures and copy them directly to your computer's hard drive.

This will eliminate any problems that you might have with plugging the camera directly into your computer, and using the camera specific software.

Answer by ERIC on 05 Jan 2010 10:10:43

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